Frequently Asked Questions
Step 1: Click on URL https://oyoproduction.freshdesk.com/support/tickets/new Step 2: Enter your official email ID in the requester field. Make sure it ...
Sun, 13 Oct, 2019 at 10:22 AM
Please refer this excel to identify the right team which will help solve your issue --> POC's of Central Team
Wed, 15 May, 2019 at 11:56 PM
All updates on the ticker will be shared on the email ID mentioned by you in the requester field. You can also login to OYO Genie portal to Check all...
Sun, 13 Oct, 2019 at 10:22 AM
No, the submit button will be disabled if any ticket is submitted selecting 'Yes' in the drop down. Refer below screenshot. The form will ...
Wed, 15 May, 2019 at 11:55 PM
Expect a response on your issue within 12 hrs and resolution within 24 hrs. We will be further reducing this resolution TAT very soon.
Thu, 16 May, 2019 at 12:01 AM
For bulk update requests share the excel file in the format mentioned in the description box.
Thu, 16 May, 2019 at 12:03 AM